IT Support in Bloomington, MN

IT support for Bloomington's offices, retail and hospitality

Bloomington is one of the largest employment centers in the Twin Cities. Corporate and regional offices line the I-494 corridor and the Normandale Lake area, and retail, hospitality and travel businesses cluster around the Mall of America and the airport. That mix brings a wide range of IT needs: secure office networks, point-of-sale and guest Wi-Fi that must stay up, and staff spread across shifts and locations.

Exutory Solutions provides managed IT that scales from a 10-person office suite to a multi-site operation, with one team accountable for the help desk, security and network.

Common IT problems we fix for Bloomington businesses

• Network downtime that stops sales. We design networks with internet failover so a single outage doesn't take down registers or booking systems. See retail IT services.
• Shared-building Wi-Fi and security. Separating guest, staff and payment networks properly.
• Shift workers and shared devices that need fast onboarding and offboarding in Microsoft 365.
• Multiple locations that need consistent setups and one point of contact for support.

What Bloomington businesses get from Exutory

• Help desk with an under-5-minute response. Call, email or open a ticket and a senior technician picks it up, not a call-center script.
• Proactive monitoring and patching. Workstations, servers and network gear are watched around the clock and updated after hours so your team isn't interrupted.
• Cybersecurity. Endpoint detection and response, email protection, backups and security awareness training. See our IT security services.
• Microsoft 365 done properly. Permissions, SharePoint and Teams structure, retention and email security configured for how your business actually works. See Microsoft 365 optimization.
• Network and cloud. Firewalls, Wi-Fi, internet failover and cloud migrations. See infrastructure and cloud.
• On-site visits when they're needed. Most issues are fixed remotely, but our team is based in downtown Minneapolis and comes to you for hardware, network and office moves.

How pricing works

Managed IT is billed as a flat monthly rate per user, month to month, with no long-term contract. You know what IT will cost before the month starts. See pricing or read our breakdown of what managed IT costs in Minneapolis.

Start with a free IT and cloud audit

Before you commit to anything, we review your network, security, backups and Microsoft 365 setup and give you a written report of where you're exposed. The audit is free and there's no obligation. Contact us or call (612) 454-5169 to schedule it.

Frequently asked questions

Do you provide on-site IT support in Bloomington?

Yes. Most requests are handled remotely, and when hardware, cabling or network work requires it, our Minneapolis-based technicians come on-site in Bloomington.

How fast do you respond to IT issues?

Our help desk responds in under 5 minutes, and you talk to a senior technician rather than a call center.

Do you require a long-term contract?

No. Managed IT is month to month at a flat per-user rate, so you stay because the service is working.

What size businesses do you support in Bloomington?

We typically support organizations with roughly 10 to 150 users, including teams that already have internal IT staff and want co-managed support.