IT Support in Eden Prairie, MN

IT support for Eden Prairie's growing businesses

Eden Prairie is home to a large concentration of corporate offices, technology and healthcare companies, and the small and mid-sized firms that grow up around them. Many of these businesses have outgrown a single IT person or an ad-hoc vendor and need a partner who can handle both everyday support and bigger projects like cloud migrations and security programs.

Exutory Solutions offers fully managed IT, or co-managed IT that supports the IT staff you already have with after-hours coverage, monitoring and project help.

Common IT problems we fix for Eden Prairie businesses

• An overloaded in-house IT person who needs backup for tickets, patching and projects.
• Cloud migrations from on-premises servers to Microsoft 365 and Azure. See cloud solutions.
• Cyber-insurance questionnaires that require MFA, EDR and tested backups before renewal.
• Hybrid and remote staff who need secure access without slow VPNs.

What Eden Prairie businesses get from Exutory

• Help desk with an under-5-minute response. Call, email or open a ticket and a senior technician picks it up, not a call-center script.
• Proactive monitoring and patching. Workstations, servers and network gear are watched around the clock and updated after hours so your team isn't interrupted.
• Cybersecurity. Endpoint detection and response, email protection, backups and security awareness training. See our IT security services.
• Microsoft 365 done properly. Permissions, SharePoint and Teams structure, retention and email security configured for how your business actually works. See Microsoft 365 optimization.
• Network and cloud. Firewalls, Wi-Fi, internet failover and cloud migrations. See infrastructure and cloud.
• On-site visits when they're needed. Most issues are fixed remotely, but our team is based in downtown Minneapolis and comes to you for hardware, network and office moves.

How pricing works

Managed IT is billed as a flat monthly rate per user, month to month, with no long-term contract. You know what IT will cost before the month starts. See pricing or read our breakdown of what managed IT costs in Minneapolis.

Start with a free IT and cloud audit

Before you commit to anything, we review your network, security, backups and Microsoft 365 setup and give you a written report of where you're exposed. The audit is free and there's no obligation. Contact us or call (612) 454-5169 to schedule it.

Frequently asked questions

Do you provide on-site IT support in Eden Prairie?

Yes. Most requests are handled remotely, and when hardware, cabling or network work requires it, our Minneapolis-based technicians come on-site in Eden Prairie.

How fast do you respond to IT issues?

Our help desk responds in under 5 minutes, and you talk to a senior technician rather than a call center.

Do you require a long-term contract?

No. Managed IT is month to month at a flat per-user rate, so you stay because the service is working.

What size businesses do you support in Eden Prairie?

We typically support organizations with roughly 10 to 150 users, including teams that already have internal IT staff and want co-managed support.