IT Support in Minnetonka, MN

IT support for Minnetonka businesses

Minnetonka's business community ranges from corporate offices along I-394 and around Ridgedale to professional practices, financial firms and family-owned companies in smaller office centers. Many are established businesses whose technology has grown piece by piece and now needs a clear plan: what to replace, what to secure and what to budget for.

Exutory Solutions combines day-to-day managed IT with virtual CIO planning, so you get support when something breaks and a roadmap that keeps it from breaking in the first place.

Common IT problems we fix for Minnetonka businesses

• No IT roadmap, so hardware replacements and software renewals arrive as surprises.
• Security gaps such as missing multi-factor authentication, unmanaged personal devices and untested backups.
• Financial and professional firms that need to meet client and regulator expectations. See financial IT services.
• Slow, unreliable systems that staff have learned to work around.

What Minnetonka businesses get from Exutory

• Help desk with an under-5-minute response. Call, email or open a ticket and a senior technician picks it up, not a call-center script.
• Proactive monitoring and patching. Workstations, servers and network gear are watched around the clock and updated after hours so your team isn't interrupted.
• Cybersecurity. Endpoint detection and response, email protection, backups and security awareness training. See our IT security services.
• Microsoft 365 done properly. Permissions, SharePoint and Teams structure, retention and email security configured for how your business actually works. See Microsoft 365 optimization.
• Network and cloud. Firewalls, Wi-Fi, internet failover and cloud migrations. See infrastructure and cloud.
• On-site visits when they're needed. Most issues are fixed remotely, but our team is based in downtown Minneapolis and comes to you for hardware, network and office moves.

How pricing works

Managed IT is billed as a flat monthly rate per user, month to month, with no long-term contract. You know what IT will cost before the month starts. See pricing or read our breakdown of what managed IT costs in Minneapolis.

Start with a free IT and cloud audit

Before you commit to anything, we review your network, security, backups and Microsoft 365 setup and give you a written report of where you're exposed. The audit is free and there's no obligation. Contact us or call (612) 454-5169 to schedule it.

Frequently asked questions

Do you provide on-site IT support in Minnetonka?

Yes. Most requests are handled remotely, and when hardware, cabling or network work requires it, our Minneapolis-based technicians come on-site in Minnetonka.

How fast do you respond to IT issues?

Our help desk responds in under 5 minutes, and you talk to a senior technician rather than a call center.

Do you require a long-term contract?

No. Managed IT is month to month at a flat per-user rate, so you stay because the service is working.

What size businesses do you support in Minnetonka?

We typically support organizations with roughly 10 to 150 users, including teams that already have internal IT staff and want co-managed support.