IT Support in Edina, MN

IT support built for Edina's professional offices

Edina's business base leans toward professional services: medical and dental practices, financial advisors, law and accounting firms, and the offices around Southdale, Centennial Lakes and 50th & France. These businesses share a few things. They handle sensitive client data, they depend on Microsoft 365 and a handful of line-of-business applications, and they usually don't have a full-time IT person on staff.

Exutory Solutions supports organizations like these with managed IT that covers the day-to-day help desk, security and long-term planning, so the office manager or a partner isn't stuck being the IT department.

Common IT problems we fix for Edina businesses

• Compliance pressure. Healthcare practices need HIPAA safeguards and documented risk assessments; financial firms need to satisfy SEC, FINRA and cyber-insurance requirements. We set up and document the controls. See our HIPAA risk assessment checklist.
• Aging equipment and patchy Wi-Fi in small suites that grew without a plan.
• Microsoft 365 on default settings, with client files scattered across personal OneDrives.
• Backups nobody has tested. We verify restores, not just that a backup job ran.

What Edina businesses get from Exutory

• Help desk with an under-5-minute response. Call, email or open a ticket and a senior technician picks it up, not a call-center script.
• Proactive monitoring and patching. Workstations, servers and network gear are watched around the clock and updated after hours so your team isn't interrupted.
• Cybersecurity. Endpoint detection and response, email protection, backups and security awareness training. See our IT security services.
• Microsoft 365 done properly. Permissions, SharePoint and Teams structure, retention and email security configured for how your business actually works. See Microsoft 365 optimization.
• Network and cloud. Firewalls, Wi-Fi, internet failover and cloud migrations. See infrastructure and cloud.
• On-site visits when they're needed. Most issues are fixed remotely, but our team is based in downtown Minneapolis and comes to you for hardware, network and office moves.

How pricing works

Managed IT is billed as a flat monthly rate per user, month to month, with no long-term contract. You know what IT will cost before the month starts. See pricing or read our breakdown of what managed IT costs in Minneapolis.

Start with a free IT and cloud audit

Before you commit to anything, we review your network, security, backups and Microsoft 365 setup and give you a written report of where you're exposed. The audit is free and there's no obligation. Contact us or call (612) 454-5169 to schedule it.

Frequently asked questions

Do you provide on-site IT support in Edina?

Yes. Most requests are handled remotely, and when hardware, cabling or network work requires it, our Minneapolis-based technicians come on-site in Edina.

How fast do you respond to IT issues?

Our help desk responds in under 5 minutes, and you talk to a senior technician rather than a call center.

Do you require a long-term contract?

No. Managed IT is month to month at a flat per-user rate, so you stay because the service is working.

What size businesses do you support in Edina?

We typically support organizations with roughly 10 to 150 users, including teams that already have internal IT staff and want co-managed support.